Tag : IT

17Nov 2022
Fake Windows update scams targeting companiesFake Windows update scams targeting companies

Fake Windows update scams targeting companies

We have seen a number of Windows update scams over the years, but according to McAfee, they are on the rise. The latest attack type is smarter and more effective than ever.

If you manage Windows machines, this is definitely something to watch out for!

A report published by McAfee throws new light on an old problem. A new type of scam targeted Windows users.

The problem is called Magniber and its ransomware disguised as a legitimate Windows update.

Magniber ransomware

The Magniber ransomware has been very cleverly designed. It hides its true purpose until the very last minute and only reveals itself once all your files are locked down and it makes its demands.

The good news is that it hasn’t integrated into Window’s built-in update mechanism and still depends on user action.

The bad news is that every aspect of the Magniber ransomware has been designed to quietly infiltrate user devices until it’s too late.

Machines are compromised when a user visits an infected website.

These websites include fake Windows 10 update links. Once the link is clicked, the malware will download a JavaScript file to the device and open in memory.

As not all antivirus or malware scanners monitor memory, it can be missed until it’s too late.

Once active, the malware encrypts all files on accessible drives and sets itself up as an administrator.

Once its work is complete, it will open a ransom window and demand payment in return for restoring access.

If you refuse to pay, data is deleted for good. If you do pay, presumably your files are restored.

As the malware sets itself up as an administrator, there’s nothing stopping a hacker gaining access to the device directly to plant more malware or copy data.

That’s much more involved than running the ransomware but there have been instances where hackers piggybacked malware to see what they can find.

Mitigating against Magniber ransomware

As we mentioned, the main weakness of Magniber ransomware is that it requires users to visit an infected website and click a download link.

This is where IT policies, staff training and awareness and internet security controls come in.

Teaching staff to not visit such websites and to never click links can be very effective.

As can showing staff how Windows update really works or that IT will take care of system updates so staff don’t have to.

This is your first line of defence.

A network security solution that can detect websites with infected links can also be useful.

This is your second line of defence.

Using a security solution that can scan device memory for malware is also valuable.

This is your third line of defence.

While prevention is always better than cure, its situations like this where backups prove their worth.

Backups are your final line of defence.

The power of backups against ransomware

Most ransomware will encrypt files and promise to unlock them in return for a crypto fee.

What we don’t know is the proportion of ransomware that actually unlocks those files once paid.

If we were betting people, we would bet on that being a relatively low number. Which means it’s likely to be futile to pay the hacker what they are asking for.

If you applied the rules of rational economics, the vast majority of ransomware payments would result in data being unlocked.

After all, if word got around that data was lost even after paying up, that revenue stream would soon dry up.

But, neither economics, nor malware is rational, so all bets are off.

This makes the case for regular backups.

Regular backups means if you don’t pay the ransom, you can wipe the infected system and rebuild it from backup.

At the most, you lose a few hours or a day of productivity.

As most backup solutions cost less than the average ransom and can cover any number of devices, it’s money well spent.

Staff education and training is a great preventative measure but nothing beats a strong secondary defence in IT policies and security solutions.

If you need help with any of that, Cloud Heroes are here to help.

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1Nov 2022
How cloud services balance productivity and securityHow cloud services balance productivity and security

How cloud services balance productivity and security

The modern business environment is one of competing priorities. The business needs to make information accessible to help productivity. IT teams and security admins need to lock down information to prevent it being lost or hacked.

Both are viable priorities.

Information is essential for a business to run. We have to share information to be able to function and that will typically involve sharing, making copies and sending outside the business to clients.

Security still needs to be maintained though as information is currency. In the right hands, it’s your currency that helps build relationships and gets business done. In the wrong hands, it can be held against you, shared without your permission or given to competitors.

How do you manage the two?

The cloud can help.

Cloud services and productivity

Not that long ago, information was locked down. Businesses were divided into silos and information and responsibility was kept within those silos.

It wasn’t a particularly efficient way to work, which is why it failed.

We are now working in a more open environment but there’s still a battle between keeping information accessible so it can help productivity and locking it down to keep it safe.

Overzealous managers or security admins can often get in the way of productivity and collaboration.

We have all seen it and we have all rolled our eyes at it when trying to share information with others.

We can avoid all that by switching to the cloud.

Let’s look at a real life example.

If your business is anything like ours, you would identify a piece of data, a file, a document or information relevant to the task at hand.

You will make a copy of that information and share it via email, Slack or company channels.

There will now be several copies of that information that need to be secured and controlled.

Once you share copies of data, you lose control over it. That’s not a great way to manage data security. While you may trust everyone in the distribution list, accidents happen. We all know they do.

Auditing is impossible and it’s difficult to notify all interested parties when an update has been made to any of that information.

It gets business done, but not in a particularly efficient way.

Now let’s look at a cloud example.

This is how we and thousands of other firms now work and we encourage you to work this way too.

You identify a piece of data, a file, a document or information relevant to the task at hand.

Rather than make a copy and share it, you share access to the actual piece of data within the cloud.

You add the relevant people to the access list for the document, provide read-only, edit or administrative permissions as required and share the link to that document.

Only the people with that link or with permission can access it, so your security admin is happy.

Relevant parties have access to the information and can act upon it, which makes managers happy.

Every change to that data is tracked, with a full audit trail for every change by every user, which makes your data controller very happy.

The core copy of the information can be secured and updated as required and everyone can see the changes.

Access can be changed or revoked at any time to help maintain data security.

All without having to make multiple copies of information, lose control of that information or risk colleagues or clients working on outdated documents or obsolete data.

That’s just one example of one particular instance that happens millions of times around the world.

There are likely many other ways controlling access to data can benefit your business without impacting productivity, but you get the idea.

Balancing productivity and security with the cloud

Switching to cloud services like Office 365 means you regain control of your data, increase security, maintain access and can effectively audit any changes.

All without impacting productivity and actually improving the way you work by making data available anywhere at any time. But only for authorised users.

It’s no wonder more businesses than ever before are switching to the cloud!

Not only is it cheaper and easier to manage, it helps you maintain full control over business intelligence while providing access to those who legitimately need it.

When data is currency, control is everything!

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16Feb 2022
Why use Cloud Heroes instead of global players?Why use Cloud Heroes instead of global players?

Why use Cloud Heroes instead of global players?

The new year has seen a rise in the number of enquiries into cloud communication, hosted desktop, VPS servers and cloud backups.

It gives us great confidence that things are on the right track for recovery and that companies are viewing 2022 with more positivity than the last couple of years.

But why choose Cloud Heroes rather than a global provider?

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12Apr 2017
code-1839406_1920When a Simple Cloud Backup isn’t Sufficient

When a Simple Cloud Backup isn’t Sufficient

In light of the recent World Backup Day, which saw numerous calls for companies to be vigilant with their backups, we thought it timely to bring attention to one of the most important rules when it comes to protecting a company’s data. The 3-2-1 rule is widely regarded as the rule for recovery and it’s relatively simple to follow. If you’re not already using it, read on to find out what it means and how to get started…

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15Jun 2016
free ssl certificates Cloud HeroesFree SSL Certificates to All Hosting Customers

Free SSL Certificates to All Hosting Customers

We have updated our cyber security policy to make our services even more secure and are now offering free SSL certificates to all our hosting customers, old and new, to help make the web a safer place. This sets a precedent that we hope will encourage other businesses to follow. We strongly believe this will help our customers strengthen their cyber security measures and, in turn, protect their own customers against prying eyes online.

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22Jul 2014

New Business Development Manager

Robin Phillips has recently joined Cloud Heroes in the capacity of Business Development Manager. Robin brings with him over 15 years’ experience of solution selling and service delivery experience within the IT industry

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